Our Research

In many professional fields, the workplace is a rapidly changing environment. Our research equips professional educators and learning managers with the tools they need to accommodate learning designed for today’s changing workplace ecosystems.

We have seen first-hand how advances in online and blended learning have impacted the lives and careers of thousands of learners as well as influenced how we teach on campus at MIT. While our field of teaching expertise has been in Supply Chain Management, we foresee that the insights, technological considerations, and pedagogical innovations discovered can apply to teaching and learning across disciplines. Our research is relevant to both the academy and to industry.

Research Areas

Omnichannel Education Explores Hybrid Formats

How might we better engage learners through optimal combinations of omnichannel learning? What are the learning and engagement benefits and challenges resulting from various combinations of synchronous vs. asynchronous and online vs. in-person teaching methods? How are methods best combined? These are some of the questions we answer with this research.

From pure online and asynchronous, to pure in-person and synchronous formats, including all the mixed hybrid models in-between, we explore:

(i) which format is more appropriate for what type of content,

(ii) which teaching methodology is more appropriate for each format,

(iii) who is the most appropriate target audience for each format.

Engagement and Dropout

How might we increase engagement in massive open online courses (MOOCs) and in MOOC-based programs?

We develop machine-learning models to better predict students at-risk of dropping out. We design and evaluate the effectiveness of strategies and interventions to increase engagement in a massive, open, and online learning environments.

Community Building

How might we build a community of learners in a virtual, massive, and open learning environment?

How might we identify the best strategy and channel to:

  1. encourage new members to get involved in the online community and create social engagement
  2. focus learning and connect learners in specific cohorts
  3. create exclusivity, only for a closed group of program completers
Manage & Track

How might we improve the courses and their programs based on big data? 

We explore the role of data analytics in monitoring and evaluating the performance of courses and online programs and in enabling data-driven decision making to guide program and course improvements.

Learning & Assessment

This research area aims to investigate the fundamental trade-offs involved with providing an educational platform that accommodates both learning and assessment within the same platform. The research proposes strategies to ensure academic integrity in a MOOC-based program.

Current Projects

Learning & Assessment

Learning & Assessment

In this project we investigate the fundamental trade-off involved with providing an educational platform for both learning and assessment, and propose strategies to ensure academic integrity in a MOOC-based program

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A data-driven framework to evaluate design changes in MOOCs

A data-driven framework to evaluate design changes in MOOCs

This research aims to develop a data-driven framework to evaluate design changes in MOOCs. We explore a change from multiple angles-process, proficiency, and perception- and apply various analytical methods-temporal, causal and predictive to map out the outcome of instruction along multiple dimensions of learning.

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